Acknowledgment

• PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOU INDICATE THAT YOU UNDERSTAND, AGREE, AND CONSENT TO THIS PRIVACY POLICY. HENCE, BY VISITING OUR PLATFORM OR BY USING / AVAILING ANY OF OUR SERVICE OR PRODUCT, YOU HEREBY GIVE YOUR UNCONDITIONAL CONSENT OR AGREEMENT TO Erfolg Consulting AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INDIAN INFORMATION TECHNOLOGY ACT, 2000 FOR COLLECTION, USE, STORAGE, PROCESSING, SHARING AND TRANSFER AND DISCLOSURE OF YOUR INFORMATION.
• YOU ACKNOWLEDGE THAT YOU HAVE ALL LEGAL RIGHTS AND LAWFUL AUTHORITY TO SHARE THE INFORMATION WITH US AND FURTHER ACKNOWLEDGE THAT BY COLLECTING, SHARING, PROCESSING, AND TRANSFERRING INFORMATION PROVIDED BY YOU, SHALL NOT CAUSE ANY LOSS OR WRONGFUL GAIN TO YOU OR ANY OTHER PERSON.
• IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS / USE OUR PLATFORM OR AVAIL OF ANY OF OUR SERVICES OR PRODUCTS ON OUR PLATFORM.

This policy is designed to make you understand

• The type of information which You share with Us or which We collect during Your usage of our Platform or availing any Product or Services from Our Platform.
• The purpose of collection, storage, processing, and transferring of Your Information by Us
• Security measures implemented by Us to protect Your Information as mandated by the law.
• Disclosure, sharing, and transfer of Your personal information by Us and purpose of such disclosure, sharing, or transfer.
• Controller of Personal Information.
• Erfolg Consulting remains the controller of Your Personal Information, which has been provided by You or otherwise, collected by Us. Your data controller is responsible for the collection, use, disclosure, retention, and protection of your Personal Information following its privacy standards and any applicable laws.
Information We Collect (Your Information):
• We collect Your information during Your use of the Platform or while You avail any products or services available on or through the Platform, either as a registered user or otherwise when you visit any other website pages or other mobile applications.
The information collected may consist: 1. Your Personal Information:
• Your full name, age, address, email id, phone number, date of birth, gender, financial information, any other sensitive personal data or information, etc. We collect Your Personal Information when You create an account on Our Platform, fill out a form or respond to a survey.
2. Your Non-Personal information:
• Usage: How You use Our Platforms, such as the types of content that you view or engage with, the features You use, Your searches & results, Your browsing information, the actions You take, the time-frequency, and duration of your activities.
Device Information:
• Information about the computer, mobile, laptop, tablet, or any other internet-enabled electronic device ('Device") You use to access the Platform. This may include real-time information about the geographic location of Your Device as permitted by You, internet connection, Your IP address, operating systems, platforms, browsing information, Device type, Device ID, network information, metadata, and information associated with other files stored on Your Device, the last URL visited your website search history.
• Preference: Your preferences and settings such as geographical location, time zone, and language.
Information from third parties:
• We may collect, process, and store Your user ID associated with any social media account (such as your Facebook and Google account) that You use to sign in to the Platform or connect with or use with the products or services. When You sign in to Your account with Your social media account information, or otherwise, connect to Your social media account with the Product or Services, You consent to Our collection, storage, and use, following this Privacy Policy, of the information that You make available to Us through the social media interface. This could include, without limitation, any information that You have made public through Your social media account, information that the social media service shares with Us, or information that is disclosed during the sign-in process. Please see Your social media provider's privacy policy and help centre for more information about how they share information when You choose to connect Your account.
• We may also obtain information about You from third parties such as partners, marketers, third-party websites, and researchers and combine that information with information that We collect from or about You.
• We may use third-party service providers to serve ads on Erfolg Consulting behalf across the internet and sometimes on the Platform. They may collect information about Your visits to the Platform, and Your interaction with the products and services on the Platform.
(e) Cookies and other Electronic Tools:
• We may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies" and similar files or technologies to collect and store information concerning Your use of the Platform. You can erase or choose to disable/block these cookies through Your Device/browser settings. You can configure Your browser to alert You when we attempt to send You a cookie with an option to accept or refuse the cookie. If You have turned cookies off, You may be prevented from using certain features of the Platform and this may interfere with certain functionalities of the Platform.

Your Information is predominantly stored in electronic format, however, certain data may be stored in physical form as well. We may store, collect, use and process Your Information within the Republic of India and/or outside India subject to compliance under applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process Your Information, and such third parties may have their security measures to safeguard Your Information, whose security standards as compared with good industry practices.

Purpose of Collection, Storage, Processing of Your Information:

Erfolg Consulting collects Your Information solely to provide you the products or services that are connected with the function or activity of the Erfolg Consulting, which includes but not limited to the following ("Purpose"):

To inform You about various products and services offered on Our Platform and provide proper customer support.

To address Your queries and resolve your concerns about any product or service that You were looking for.

To send You survey and marketing communications or facilitate various programs and initiatives launched either by Us or by the third party, which We believe may be of interest to You.

To facilitate Your usage of the Platform (what features You like, how You use the, etc.) and improve Our products or services, or any other content on the Platform (such as by personalizing content to your interests), process and complete your transactions, and make special offers.

To review Platform performance, diagnose technical problems, and perform data analysis to make Your experience better.

To protect the integrity of Our Platform.

To inform You about change in any term and condition of this Privacy Policy or Terms of Use of any Platform about Erfolg Consulting.

To implement information security practices, to determine any security breaches, contaminants, or computer viruses, to investigate/prevent/take action against illegal activities and suspected fraud.

To keep You informed about news, events, and ideas regarding Your preferences and help You to improve Your knowledge and skills regarding the preferred content.

To allow You to participate in interactive features offered through Our Platform.

To contact You about Our own and third-party products and services that may be of interest to You. If You do not want Us to use Your Information in this way, please check the relevant box located on the form, in which We collect Your data and/or adjust Your user preferences in Your account profile.

To produce and share aggregated insights and statistics that do not identify You.

To enable Us independently or in association with a third party to show You tailored ads that are relevant to You.

To enable Us to display advertisements to our advertisers'/service providers' target audiences. Even though We do not disclose Your Personal Information for these purposes without Your consent, if You click on or otherwise interact with an advertisement, the advertiser may assume that You meet its target criteria.

To help advertisers and other partners measure the effectiveness and distribution of their ads and services, and understand the types of people who use their services and how people interact with their websites, apps, and services.

In any other way, We may describe when You provide the Information.

For any other purpose with Your consent.

Any service or product provided through Our Platform may be provided either by Erfolg Consulting or its vendor, dealer, channel partners, and other third parties ("Other Entities") which are registered with Erfolg Consulting to render the services or provide products through Platform or otherwise. You acknowledge and agree that Erfolg Consulting may share, disclose, transfer, or part with Your Information to Other Entities depending upon the type of Product or Service You are looking for or for one or more of the permissible purposes. Erfolg Consulting may also share Your Personal or Non-Personal information where it is required to share the same with such Other Entities for providing you the product or service and You provide Erfolg Consulting, Your unconditional consent to do the same.

Erfolg Consulting may share statistical data and/or other Non-personal Information or details to facilitate various programs or initiatives launched by Erfolg Consulting, third-party service providers, partners, or financial institutions, from time to time.

We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards, etc. to enable You to make payments for buying products or availing services on the Platform. When You sign up for these services, You may have the ability to save Your card details for future reference and faster future payments. In such case, We may share Your relevant Information as necessary for the third parties to provide such services, including your name, residence, and email address. The processing of payments or authorization is solely following these third-party policies, terms, and conditions and we are not in any manner responsible to You or any third party for any delay or failure at their end in processing the payments.

In addition to this, Erfolg Consulting reserves the right to share Your Information with any Government Agency or other authorized law enforcement agencies (LEAs) mandated under law to obtain Your Information solely for verification of identity or prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offenses, etc.

We may process Your Information outside India and rely on legally provided mechanisms to lawfully transfer Your Information across borders.

We may share Your Information in any other circumstances, where We have Your consent.

Third-Party Links:

It is clarified, while Your usage of Our Platform, You might see the links to the third party website/advertisements / electronic communication service, which are provided by the third parties. As the operation of the third party is not under control, Erfolg Consulting, therefore, does not make any endorsement/guarantee of any service or product offered through third party websites, nor make any representation related to any privacy policies or other policies of such third parties. Any use of such third party websites or availing any service or product through the third party shall be at Your risk, and Erfolg Consulting holds no responsibility for any loss/damage or otherwise. It is recommended that You should review the privacy policy of such third-party websites before using such websites.

Security Measures:

Erfolg Consulting takes utmost care to secure Your Information from unauthorized access, usage or disclosure, or alteration. We take appropriate steps and security measures to safeguard Your Information and make sure that Your Information is secured as mandated by the law. For this purpose, we adopt reasonable security practices and procedures in line with the industry standards and include technical, operational, managerial, and physical security controls, to protect your personal information from unauthorized access, or disclosure while it is under our control.

While We protect Your Personal Information as per the industry standards, You acknowledge the internet or computer networks are not fully secure and We cannot provide any absolute assurance regarding the security of Your Personal Information. Therefore, You acknowledge that You shall not hold responsible Erfolg Consulting in any manner whatsoever for loss of Your Information, or any other data, which You share with Us or which We have with Us if such loss or any damage caused to You because of Force Majeure events. You further acknowledge that any information (including your personal information) transmitted to Us or from Your use of the Platform will therefore be at Your own risk.

It is clarified that Force Majeure events include any event which is beyond the reasonable control of the Erfolg Consulting which may include but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to the computer, computer system or computer network, computer crashes, breach of security and encryption.

Change or Correct: We take all endeavours to update Our records with the latest information as provided by You, however, if you see any discrepancy in Your Personal Information, You may edit the same or contact Us through Our Data Protection Officer/Grievance Officer to have Your Information updated with Us.

Object to, or Limit or Restrict, Use: You can ask Us to stop using or to limit Our use (in partial or full) of Your Personal Information (past, existing, or future).

Deletion: You can ask Us to erase or delete (in partial or full) Your Personal Information (past, existing, or future).

Right to Access:

You can ask Us for a copy of Your Personal Information.

Account Closure:

If You choose to close Your Account, We will delete your Personal Information or de-identify it, in order, it becomes anonymous and not attributed to your identity. We will retain your Personal Information after You have closed Your account, if reasonably necessary to comply with Our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce Our User Agreement, or fulfil Your request to "unsubscribe" from further messages from Us. We will retain de-personalized information after your account has been closed.

Withdraw Consent/Opt-out:

At any time, you can withdraw the consent that You have provided to Us by going to your account settings, if you have an account with us, or otherwise you may request for Withdrawing your consent by writing an email to us at [email protected]. We will only collect and process Personal Information about You where We have lawful bases. Lawful bases include consent (where You have given consent), contract (where processing is necessary for the performance of a contract with You (e.g. to deliver products or services you have requested)), and "legitimate interests". Where We rely on Your consent to process Personal Information, you have the right to withdraw or decline Your consent at any time and where we rely on legitimate interests, you have the right to object.

You also acknowledge that all the information provided by You are out of Your free will and in compliance with applicable laws in Your territory. If We found that any of Your Information is in non-compliance with the terms and conditions and Privacy policy, Erfolg Consulting reserves the right to remove your non-compliant information from its systems. Further, depending on the seriousness of the non-compliance, We may choose to discontinue some or all of the services being provided to You by Us

In the purview of the Telecom Regulatory Authority of India (TRAI) guidelines, You hereby authorize Erfolg Consulting and its affiliates/partners or otherwise who are accessing Your Information by their association with Erfolg Consulting to communicate with You through telephone/mobile, email, SMS, or other modes of communication (now available or may be available in future) even if Your number/numbers(s) is/are registered in the National Do Not Call Registry (NDNC) or www.nccptrai.gov.in

Erfolg Consulting reserves the right to amend or modify its Privacy Policy at any point in time, based on the need and requirement. Hence, We request you to check the Privacy Policy from time to time, to keep yourself updated on the same. Your continued use of the Platform gives your unconditional acceptance to such changes in terms of Privacy Policy.

Registered office address:

Erfolg Consulting Pvt Ltd, 45, near Apna Sweet, Patel Nagar, Indore, Madhya Pradesh 452001

CIN:

If you have any concerns related to this Privacy Policy or collection, storage, retention, or disclosure of Your Information under the terms of this Privacy Policy or Terms of Use or any other terms and conditions of Erfolg Consulting or its other business entities including any queries or grievances, You can get in touch with the Data Protection Officer/Grievance Redressal Officer of Erfolg Consulting.